Company Name: Satyam BPO
Company Website : www.mahindrasatyam.com
Job Designation or Job Role: Techical Support Voice Process
Candidate Educational Qualification: 10+2, B.Tech , B.Com, B.Sc, B.A
Candidate Experience Required : 0 to 3 years
CTC or Package Offered: Best In Market
Working Location: Hyderabad
Functional Area : ITES, BPO, KPO, LPO, Customer Service, Operations
Area of Working: KPO / Research / Analytics
Desired Candidate Profile
Company Website : www.mahindrasatyam.com
Job Designation or Job Role: Techical Support Voice Process
Candidate Educational Qualification: 10+2, B.Tech , B.Com, B.Sc, B.A
Candidate Experience Required : 0 to 3 years
CTC or Package Offered: Best In Market
Working Location: Hyderabad
Functional Area : ITES, BPO, KPO, LPO, Customer Service, Operations
Area of Working: KPO / Research / Analytics
Desired Candidate Profile
·
Openings for Experienced and Fresher.
·
Experienced in any voice process can also apply
·
Special drive for freshers 10+2, B.Com, B.Sc, B.A, B.Tech
·
looking for immediate joinee or max 30 days.
·
Carry One Updated Resume, Two Passort Size Photos, One Govt
Valid Id Proof (Original) and copy of this job post mandatory
Job description and activities
involved:
·
In this role it is expected that the Technical Support
Associate answers calls from
customers requiring assistance.
·
Each call will last on an average minutes and will comprise
diagnosis of the problem and troubleshooting.
·
Each call is expected to end in complete resolution for the
customer.
·
The Customer Support Associate needs to use defined
escalation path at appropriate times for timely customer issue resolution.
·
The associate needs to have a clear understanding of the
support policies & Call quality requirements and should be able to deliver
appropriate solution ensuring customer satisfaction.
·
Typing skill minimum 30wpm.
·
Flexible to work in Nite Rotation shifts.
Walk-in Date : 15th July to 20th July 2013
Timings :9am
Venue :
Mahindra Satyam BSG Ltd.,
Special Economic Zone
Ground Floor, Tower SEZ,
Hitech City, Beside:ORACLE building, OPP:ANANTH TECHNOLOGIES
Madhapur, Hyderabad
Source : Click here
Company Profile :
For over two
decades, Mahindra Satyam has been committed to creating value for its
customers, investors, associates and the society at large. This commitment has
constantly fuelled the journey, encouraging us to think differently, work with
passion and make things happen.
Today, after 20 years, our commitment, passion and entrepreneurial spirit have only grown bigger, spurring us to look ahead and continue this journey towards achieving greater heights of Value Creation.
Today, after 20 years, our commitment, passion and entrepreneurial spirit have only grown bigger, spurring us to look ahead and continue this journey towards achieving greater heights of Value Creation.
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