Company Name : IVY Computech
Company Website : www.ivycomputech.com
Job Designation or Job Role : Associate - Customer Services
Candidate Educational Qualification : Bachelor’s degree or equivalent
experience
Candidate Experience Required : 0 to 1 Year
CTC or Package Offered : Best
in Market
Working Location: Hyderabad
Functional Area : Application
Programming,Maintenance
Area of Working : IT-Software/ Software Services
Desired Candidate Profile :
1.
Excellent communication
and interpersonal skills
2.
Spoken and Written
English required to an advanced level.
Company Website : www.ivycomputech.com
Job Designation or Job Role : Associate - Customer Services
Candidate Educational Qualification : Bachelor’s degree or equivalent experience
Candidate Experience Required : 0 to 1 Year
CTC or Package Offered : Best in Market
Working Location: Hyderabad
Functional Area : Application Programming,Maintenance
Area of Working : IT-Software/ Software Services
Desired Candidate Profile :
Job Description :
1.
Working to assist
players for the world’s leading online gaming
community, as a Customer Service Associate with PartyGaming you
will handle a range of enquiries from internet players, and work to resolve
them to provide world class customer service.
2.
Handling a wide variety
of player queries via email and telephone on player accounts, games, player
promotions, technical issues, depositing and withdrawing funds etc.
3.
Making verification
calls to the players.
4.
Liaising with various
teams in Gibraltar and Sofia
to resolve customer queries.
5.
Ensuring accurate
documentation and confidentiality of customer information.
6.
Contributing to process
improvements
Company Profile :
IVY Comptech is a
premier provider of software products, Services & Solutions to the global
online gaming industry.
Our management team
consists of young, enthusiastic and passionate professionals who possess rich
global experience and hail from renowned Institutes across the world.
We pride ourselves in
retaining and rewarding the best talent in the industry. Currently, our
employee strength is 600 plus and is slated to grow by 20% in 2011.
We have a dynamic,
vibrant, and challenging work environment which fosters creativity and entrepreneurship.
Our working philosophy
fuels our relentless pursuit for excellence. Our culture is based upon a
passion of high performance, innovation and reaching new heights.
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